Returns
We hope that you are entirely happy with your purchase. If you would like to return or exchange a Dapple Equestrian product, please email us here within 7 days of receiving your order stating the reason for returning it and whether you are requesting a replacement, exchange or a refund of your purchase (excluding shipping costs).

All returned items must be in saleable condition with original packing and hangtag intact.

Items that are marked or damaged upon return will not be fully refunded.



Return address:

Kilfera Pet Products t/a Dapple Equestrian
Purcellsinch Business Park
Kilkenny
R95RY60
Ireland



Refunds
Dapple Equestrian refunds are paid through PayPal or Stripe (Credit Card) depending on your purchase. Dapple Equestrian does not refund the cost of delivery.


Delivery
All online purchases require a signature for delivery. Please ensure to use a delivery address where someone will be present to sign for your purchase.

Unclaimed Parcels
Occasionally parcels we ship to the customer are not claimed and are returned to us. Items which are not claimed and for which we have received no contact from the customer within 14 days regarding failed delivery are non-refundable.

 

 

Returns:Dapple Equestrian hopes you are completely happy and content with your new Dapple item(s). If you are not entirely satisfied, all items must be returned within 14 days of receipt of your order.All items must be unused, in original condition, with all original hangtags intact. Items are returned at the customer's own expense and it is strongly recommended that you obtain proof of postage and/or insurance for the items posted, as Dapple accepts no responsibility for lost or damaged items. Faulty goods: If you are returning an item due to a fault, please contact us at info@dappleequestrian.com before returning the item. The cost of postage will be refunded in full on all faulty items.Items that are returned due to the customer selecting an incorrect size and requiring exchange for the correct size instead of a refund, the items are returned at the expense of the customer (as stated above) and an additional carriage fee will be incurred by the customer.

 

Payment Terms: Dapple Equestrian accepts online payments through a secure server by credit / debit card or through Paypal (see Privacy Policy).

Deliveries: Free shipping on all orders over €95. €10 flat rate charge on all orders under €95.Estimated delivery times:Ireland/UK: 3-5 daysEurope: 3-7 days

Worldwide: Please contact us at info@dappleequestrian.com to calculate shipping costs. 

Tel: + 353 (0)56 7764086

info@dappleequestrian.com

  • Facebook
  • Instagram

© 2020 Dapple Equestrian

MY CART
0